FREQUENTLY ASKED QUESTIONS
WHAT SIZE ARE YOUR FIGURES?
We produce 15mm (1:100 scaled) and 28mm metal wargames figures. Items for sales are categorised by scale and range. If you'd like to see how our figures compare to that of other suppliers you can take a look at some comparisons here.
WHAT ARE THE PRODUCTS MADE FROM?
As a rule our figures are a metal amalgam. The vehicles are metal or resin.
ARE YOUR FIGURES PRE-PAINTED?
No, we only provide bare metal figures, though we can recommend a number of painting service providers. You may also find looking through our Customer Gallery useful for inspiration, check the image descriptions for more information.
DO THE FIGURES COME PAINTED AND ASSEMBLED?
All of our products are unpainted. The figures are mostly single piece; there are a small number that require minor assembly, we would recommend a cyanoacrylate glue such as Superglue. If you get stuck send us an email: firstname.lastname@example.org
WHAT ARE THE PAYMENT OPTIONS?
We accept PayPal and all major Credit and Debit cards. Just choose the option you prefer at the checkout & you will be automatically redirected to either PayPals or the WIX secure facilities.
WHAT IS YOUR RETURN POLICY?
Our full returns policy can be read here.
WHERE DO YOU SHIP TO?
We ship our products worldwide, available as both tracked & standard shipping. Shipping cost is dependent upon the size of your order & will be calculated once you proceed to purchase. Options for standard or expedited delivery are available.
DO THE FIGURES COME WITH BASES?
The figures have integral bases; however we would recommend rebasing the 28mm scale figures onto UK 1p sized (20mm) bases. We have a test range of metal cast bases available on the website.
I RUN A STORE AND I WANT TO STOCK YOUR RANGES! WHAT SHOULD I DO?
We currently do not have any distributors but are always interested to hear from retailers so please email us email@example.com with as much information about your store as possible!